Baratza Encore Conical Burr Coffee Grinder
August 15, 2019 - Comment
Recommended by coffee experts as THE go-to entry level grinder for brewing coffee at home. Product Features SPECIALTY COFFEE ASSOCIATION AWARD WINNING GRINDERS – Baratza grinders are preferred by coffee professionals and backed by Baratza’s world class support. GO-TO ENTRY LEVEL GRINDER – Baratza’s best-selling grinder, with its small footprint is THE choice for brewing
EXCELLENT CUSTOMER SUPPORT! After scouring reviews and a recomendation from a local roaster, my wife purchased this grinder for me as a gift. It’s reasonably priced, grinds consistent and doesn’t leave a huge mess on the counter. Late one Saturday morning as I was grinding some beans it just quit! Insert sad face here. Fortunately I had enough grounds for a pot but, what would the week ahead be like without my favorite cup of joe? I emailed the customer support address, not really expecting a response, but to get the ball…
At the risk of snobbery… I already knew what I was getting on this unit so its features are only a plus for me. I don’t grind for espresso and there are doubtlessly other (more expensive) grinders better suited for this task. I am a manual brew fanatic, and this grinder is perfect for the range of fine, medium, and medium-coarse grinds. Easy to operate, relatively easy to clean (see Seattle Coffee Gear’s cleaning instruction videos). I haven’t needed to re-calibrate the burr elevation from the factory settings…
Excellent customer service. I seldom write reviews (because I am too lazy) but in this case I felt that I must review it. First of all, the grinder itself does an excellent job in grinding coffee. But I am giving it 5 stars not for the product itself but for the excellent customer service. The grinder worked flawlessly for over a year and then it broke 2 weeks ago. The unit was 2 months out of warranty. I checked Baratza’s website and they have a repair program. The price for reasonable ($45 for repair.) I figure…